Return and refund policy
At SujjiCollections, customer satisfaction is our top priority. However, we do not provide refunds or returns unless the product received is damaged or defective.
To claim a replacement for a damaged product:
-
A clear uncut video of the entire unboxing process must be provided as proof.
-
The video should clearly show the package from all sides before opening, and the complete opening process without any pauses or edits.
-
Claims made without this proof will not be accepted.
Please ensure to record your unboxing video carefully to avoid any inconvenience.
For any issues, contact our support team at Sujjicollectionsnew@gmail.com within 24 hours of delivery.